We manage ServiceNow, You Empower the Enterprise
Supporting Government Executives to leverage ServiceNow as a Single Pane of Glass to monitor and manage complex Programs and Operations.
We Understand You
Having worked as Federal Government managers and consultants ourselves, we know that many competing demands vie for your attention. That’s why we created a better way, a proven methodology, to harness the power of ServiceNow as a managerial platform.
MCC’s methodology is built from the group up to providing ServiceNow as a “White Glove” Managed Service, allowing you to focus on your priorities and the Government Enterprise
Why Us? How are we different?
White Glove
Professionally managed services with a client first approach, attention to details and real time responsiveness
Productized
Turnkey, predictable yet flexible services provisioned seamlessly on the platform
Curated
Clarified, considered, compelling work experiences on ServiceNow
Transforming
Management by Email to Management by Platform
MCC serves as a value added partner for your in-house team and an indispensable bridge between you and ServiceNow. We are a single point of contact for your organization and we excel in understanding the platform linkages between varied groups and divisions at our clients
One of the major benefits of working with MCC is the constant access to up-to-date technology. You’ll never have to worry about your ServiceNow instance being outdated or making an investment that doesn’t pan out.
Our
Story
MCC was started with a single goal in mind, i.e. how to help our clients go beyond ticketing on the ServiceNow platform.
Once we started our journey, we discovered that the possibilities for transforming how we work, communicate and manage our resources on a unified work platform are virtually unlimited. We focused on ingesting emailed spreadsheets, slide decks and documents and we ended up creating compelling applications, modules, dashboards and portals integral to the Enterprise.
Our next step is to provide our lessons learned, best practices and hard earned experiences into a set of Managed Services and Products that expedite the adoption of ServiceNow for enterprising Government Organizations.
Meet Our Team
Our Business is in the Business of People. Our people are focused on providing best in class ServiceNow services and products to our clients, the people who drive our business.
Your Challenges
Government teams do not have in-house ServiceNow expertise
Frequent Upgrades with rolling new features and functionality
Management by Email to Management by Platform
How We Help
Our ServiceNow as a Managed Service is offered in three tiers – Platform, Application and Portal.
The Platform tier includes the following key services:
The Application tier is our mid-level offering including the following key services:
The Portal tier is our premier tier and it includes the following services:
We also provide the following ServiceNow Productized Services that can be mixed and matched with the three Managed Service tiers
Testimonials
Now that is ‘White Glove Concierge Service’!
Senior Executive, Federal Government
I sleep better at night knowing you have ServiceNow in Control
Manager at Prime Contractor
How Can We Help You?
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